#SIMPLE FAQs
Frequently Asked Questions
General Inquiries
125 Questions
Buyer Support
255 Questions
Freelancer Support
167 Questions
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How does FreeAgent pricing work?
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Can I post my job for free?
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How many jobs can I post for free?
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How do I pay?
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When will I be charged?
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I have more questions, how can I talk to someone?
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Build your profile
Why was my profile set to private?
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How can I keep my profile public?
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Does this apply to new freelancers?
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What if I am part of an agency?
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What categories qualify for the badge?
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Find a Project
Where can I see the Connects required to submit a proposal?
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Can I buy as many Connects as I want?
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How many Connects can I buy at one time?
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Start Working
Can I edit or withdraw my changes?
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Can I make changes to active milestones?
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What happens if my client doesn’t respond to my request?
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Payment Issues
Where can I get my receipt?
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Can I get an invoice and/or receipt with our company billing details on it?
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How do I change the billing details for my listings?
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